Your satisfaction is very important to us . If you are unhappy with your purchase we will work with you and all you following purchases going forward with a one time employee discount of ten percent off one item. This all must be done within 7 days of receiving the product or products.Refunds will not be issued under any circumstance. We also reserve the right to refuse the right to a give a discount, will be examined with each individual case. For any exclusions you can email us at [email protected] or give us a call during our regular business hour which are ——- . Thank you for shopping with us today.